Privacy Policy

01Scope and roles

This Policy applies to ResaleLift websites, accounts, dashboards, setup flows, automation, service communications, and support. It does not govern Poshmark, Stripe, or other third parties operating under their own policies.

For account and product data described here, ResaleLift determines the purposes and means of processing. When you direct ResaleLift to process marketplace content, you are responsible for having lawful authority to provide and use that information.

02Information we collect

• Account information: internal account identifier, email address, email-derived display label, password hash and salt when you choose email-and-password sign-in, session records, and account timestamps. ResaleLift does not require your first or last name and does not store your password in readable form.
• Google sign-in information: Google's stable account identifier and verified email address when you choose Continue with Google. ResaleLift does not receive your Google password or request access to Gmail, contacts, Drive, or other Google account content.
• Apple sign-in information: Apple's stable account identifier and verified email address, which may be an Apple private-relay address, when you choose Continue with Apple. ResaleLift does not receive your Apple Account password or request access to iCloud or other Apple account content.
• Marketplace configuration: public closet username, selected workflows, schedule, limits, offer timing, and related settings.
• Approximate proxy location: city and ZIP code. ResaleLift does not need a street address for proxy matching.
• Service and device data: connection status, device name, platform, software version, last-seen time, proxy status, and security or diagnostic records.
• Automation and activity data: completed, queued, skipped, failed, or uncertain actions; listing or workflow references; timestamps; aggregate dashboard metrics; and user-selected controls.
• Billing data: Stripe customer, checkout, subscription, price, status, renewal, and cancellation identifiers. Stripe processes full payment-card data; ResaleLift does not store full card numbers or security codes.
• Usage analytics: first-party session identifier, pages and sections viewed, button interactions, funnel events, page path, and limited event metadata. No third-party advertising analytics are embedded.
• Communications: email delivery status, provider message identifier, support requests, feedback, and related correspondence.
• Legal consent: policy version, disclosure shown, acceptance type, acceptance time, and limited browser user-agent information.

03Sources of information

We collect information directly from you, your browser or device, Google or Apple when you choose the corresponding sign-in option, Stripe, connected service components, automation infrastructure, and communications with us. We may also receive publicly visible marketplace information that you direct the Service to use.

04How we use information

• Provide, personalize, schedule, monitor, secure, troubleshoot, and improve the Service.
• Create accounts, restore setup, display activity, enforce limits, and match requested proxy location.
• Authenticate users, prevent fraud and abuse, investigate errors, and protect users and infrastructure.
• Create and manage trials, subscriptions, renewals, cancellations, refunds, and billing support.
• Send account, setup, security, service, billing, policy, and permitted marketing communications.
• Measure acquisition, activation, feature use, reliability, and subscription funnels using first-party analytics.
• Comply with law, legal process, enforce agreements, resolve disputes, and establish or defend legal claims.

05Legal bases where required

Where applicable law requires a legal basis, we process information to perform the contract you request, pursue legitimate interests such as security and product improvement, comply with legal obligations, and obtain consent where required. You may withdraw consent prospectively, but withdrawal does not affect prior lawful processing and may make some features unavailable.

06How information is disclosed

We do not sell personal information for money and do not share it for cross-context behavioral advertising. We do not publish your private account data.

• Service providers that perform hosting, database, authentication, payment, email, proxy, network, security, diagnostics, or customer-support functions under contractual or operational restrictions.
• Professional advisers, auditors, insurers, and legal authorities when reasonably necessary for compliance, safety, rights protection, or legal claims.
• A buyer, investor, lender, successor, or adviser in connection with a proposed or completed financing, merger, acquisition, reorganization, insolvency, or sale of all or part of the business, subject to appropriate safeguards.
• Other parties at your direction or with your consent.

07Key provider categories

Cloudflare provides hosting, network, database, and session infrastructure; Google and Apple provide optional account authentication; Stripe provides payment and subscription processing; an email provider may deliver account messages; and proxy or automation infrastructure may process connection and instruction data necessary to perform requested workflows.

Providers may process data in the United States and other countries. Their independent services may also be subject to their own terms and privacy notices.

08Cookies and local storage

ResaleLift uses cookies or browser storage required for authentication, security, preferences, session continuity, and first-party analytics. We do not use third-party advertising cookies. Blocking essential storage may prevent sign-in or product features from working.

09Retention

We retain personal information only as reasonably necessary for the purposes described here, including providing the Service, maintaining account and billing records, measuring reliability, resolving disputes, enforcing agreements, meeting tax or legal obligations, and preventing abuse.

Retention depends on data type and context. Account and configuration data generally remain while the account is active and for a limited period afterward; billing, consent, security, and transaction records may be retained longer when needed for legal, audit, fraud-prevention, or dispute purposes. Data may persist temporarily in backups before deletion cycles complete.

10Security

We use administrative, technical, and organizational safeguards designed to protect information, including salted password hashing, server-side session records, authenticated access, scoped storage, encrypted transport, restricted service credentials, and security monitoring. No internet service can guarantee absolute security. You are responsible for choosing a unique password and securing your email and marketplace accounts.

11Your choices

We may verify your identity and authority before acting. We may retain or deny deletion of information when law permits or requires, including for security, fraud prevention, billing, tax, consent evidence, legal claims, and enforcement.

• Update configuration and certain profile information in the dashboard or setup flow.
• Cancel a subscription through the billing portal.
• Opt out of marketing email using the message link, while continuing to receive transactional or legal messages.
• Request access, correction, deletion, or a portable copy by emailing the privacy contact below.
• Ask questions about a specific processing activity or object where applicable law provides that right.

12United States privacy rights

Depending on your state and whether applicable thresholds are met, you may have rights to know, access, correct, delete, or obtain a copy of personal information, and to appeal a denied request. ResaleLift does not sell personal information or share it for cross-context behavioral advertising.

We will not discriminate against you for exercising an applicable privacy right. Authorized agents must provide proof of authority, and we may still verify the request directly with the account holder.

13International transfers

If you access the Service outside the United States, information may be transferred to and processed in the United States or other countries whose laws differ from those where you live. Where required, we use legally recognized transfer mechanisms or rely on another lawful basis.

14Children

The Service is intended for adults and is not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child provided information, contact us so we can investigate and delete it where appropriate.

15Third-party links and marketplaces

The Service may link to or interoperate with third parties. ResaleLift does not control their privacy, security, content, or practices. Review their notices before giving them information. This Policy does not alter any rights those parties have under their own agreements with you.

16Policy changes

We may update this Policy as the Service or law changes. The date and version above identify the current text. We will provide reasonable notice of material changes and seek renewed consent when required.

17Privacy contact

Send privacy requests to resalelift@gmail.com. Include the email used for ResaleLift, the request, and your state or country. Do not send passwords, authentication codes, or payment-card information.